Printing two labels via TCP 9100, first sometimes does not print

C Cris Simpson 3 weeks ago
23 0 0

We generate ZPL and send the data via TCP port 9100.  About 1-5% of the time, when we send two labels at once, the first does not print.

We have not been able to reproduce the issue; it only happens at customer sites (hospitals).

Are there there any known firmware issues that might account for this? (It feels like there could be a timing issue with Ethernet or TCP receiving).

Do we need to delay between connecting and sending data?

Other info:

  • Each label is about 1330 bytes of ZPL
  • Printers are almost all hard-wired Ethernet
  • The process is connect, send data, close connection.
  • Printers are mostly ZD410 or 411

 

Thanks,
Cris

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