Should our kiosks disable the scanners when they're not in use?

// Expert user has replied. //Solved
R Robin Thomas 1 year 1 month ago
35 1 0

Our theme park has self-service kiosks that use Zebra scanners to validate tickets. For years we've left the scanners on around the clock.  However, there are only a few specific situations in which they actually get used, like when a guest wants to check whether a ticket has expired. Most guests never use the scanners at all.

This has me wondering:

1. Is there an advantage to updating our kiosk code to enable the scanners only when they're needed, like when a guest taps the "Check my ticket's status" button? Specifically I'm curious if turning them off most of the time would significantly impact the scanners' longevity.

2. If there _is_ an advantage to turning them on/off programmatically, what's the correct way to do it? Maybe with the `SCAN_DISABLE` opcode? (https://techdocs.zebra.com/dcs/scanners/sdk-windows/api/#examples)

Thanks!

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Accepted Solution

R Riad Benallou

enabling scanner only when needed will give you control on not allowing scans when not needed and save power . 

the mentioned api is right one 

1 Replies

R Riad Benallou

enabling scanner only when needed will give you control on not allowing scans when not needed and save power . 

the mentioned api is right one 

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