Error -2146434970 unknown to connect cardreader ZXP Series 7

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E Eva M Dominguez 3 years 7 months ago
5 2 0

Hi, we are working with a ZXP Series 7 printer from Windows 7 with the lastest driver, dlls and firmware.
 
When we want to print a smartcard, our software doesn't connect to readercard (it recognize it but it doesn't connect). The error number is -2146434970 and the message is Unknown.
 
Thank you in advance.
Regards,
 
Eva
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2 Replies

S Stephen Troup 5 years 6 months ago

That's the PCSC smartcard unresponsive error.

Are you using contact or contactless? What sort of card are you using? Are you connecting to the correct reader as the SDI010 exposes a contact and contactless version. Are you using the correct connection method for the reader, if connecting to a contactless card but using the printers encode contact command it won't connect as I believe it disables the antenna of the reader.

M Manuel Caicedo-Rivera 5 years 6 months ago

Hi Eva,

I think your case should managed by our technical support team. Please, could you open a case on the link below.

Zebra Customer Community

Thanks,

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