Hello Team,
I got two TC75`s which I urgently need for a customer demonstation.Unfortunately on both devices the Imager is not working. I just used the DWdemo for testing.
Using the camera as a scanner, works perfect.
I updated already to the latest BSP, but the imager still does not work. (Build 01-23257-K-04-02-00-D1)
I`m a bit under pressure, so every help getting this fixed is very welcome.
Thank you, kind regards
Horst
3 Replies
We have a potential fix which is scheduled to be released on Friday. Let us know if that works.
Recommend: Using latest FC1 11_7 release build.
X1-23257-K-05-01-00-D1
https://compass.motorolasolutions.com/cgi/go/493131412
Images
OS
Method
Build
TC75
Recovery
Rel
NA
Fastboot
Rel
https://compass.motorolasolutions.com/cgi/go/493131082
Recovery
Debug
NA
Fastboot
Debug
https://compass.motorolasolutions.com/cgi/go/493131742
Also note: We can provide a test build which you could flash just in meantime. Let us know. We will create one for you.
Hi Horst,
I got a similar problem on the unit I've.
However the imager works, is only the illumination that does not always turns on.
If I try to decode a barcode with the imager the illuminations turn only one every 3-5 times, but the imager is able to decode the barcode if the ambient light is "normal".
~Pietro
Horst,
I have some engineers looking into this (lots of e-mails going back and forth) and we hope to have a resolution for you shortly.
Thank you much.
David Singer