Partial barcode reads using ET1 Scan Module (SE4500-DL)

3 years 7 months ago
3 1 0

Hi,
 
We're currently having difficulties using the ET1 Scan Module with our application. It seems like EAN-13 barcodes are being partially read from time to time.
 
We're not manipulating the scanner programmatically (we are not using the Rhoelements API to scan the barcodes); instead, we're using the DataWedge default profile and the "manual" barcode reading is enabled by placing the focus on a textfield.
 
Moving the different profile parameters in DataWedge doesn't seem to alleviate the issue.
 
Our test device is the first model of the ET1, and I think it has the stock software.
 
I was wondering if anyone have faced a similar problem.

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1 Replies

K Kutir Mobility

Hi Juan,
Please try upgrading your ET1 OS and see whether it can resolve the issue. We faced some issues with Scanner (not to do with Datawedge though) and it resolved the issue.

Thanks
Surendran S
Kutir Mobility

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