Steps taken by Zebra partner:
Device Details:

Make: Zebra
Model: TC8000
S/N: 16117521400086
OCR software: SimulScanDemo (loaded on the device – Zebra Software)

 
Steps taken for OCR testing:
 

1. Created a user profile on the Zebra Simulscan Template Builder Website - https://simulscan.zebra.com/Account/Login?ReturnUrl=%2f#
2. Here I followed the steps as per the template builder manual to create an OCR Template 1x image loaded into the template to be recognized (see attached Manuals)        
3. I have successfully created the Template inside the Template builder APP with the images uploaded and also exported the file to my local PC as a *.xml file to then be uploaded on the Devices storage.
4. Once the export file was uploaded on the Device I then opened copied the file to location as per SimulScan Demo App manual - //simulscan/template/
5. I have opened the scanner simulscan app and and selected “My Template” and open the file I saved on the device
6. There after I try to capture my image using the “auto capture” function but it does not recognize the Alpha numeric character

 
Any help or advice would be appreciated