System Message - "Application [EPOWERDOC] is busy or not responding!"

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M Marcel Pertile 3 years 7 months ago
6 5 0

All,
 
I have a little log in screen that is located on an IIS box and gets called from the SB1 from the "Application Screen".(Screen Shot 2)
 
Page loads no problem and within 5 seconds it throws the below error(Screen Shot 1), the weird thing is if I click "WAIT" I can continue using the application with no issues, WELL for 5 seconds until it throws the error again...
 
Is the SB1 waiting on a parameter that flags page has loaded or loaded complete?
 
Any advice would be helpful!
 
Marcel
 

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5 Replies

A Alolika Lanke

Hi Marcel,

I also getting same error message again and again what to do.

Thank you,

Alolika

V Venkatasubbaiah Chenna

Alolika

I suspect that in your page you might have not included asl.js

Please copy undermentioned line in your web page under HEAD section and try.

thanks
Chenna

A Alolika Lanke

please reply urgently. I have to give Demo to Client.

v vinothini balakrishnan

Hi Marcel,
This happens when you call external html page (asp.net on iis or such) inside SB1 app. This is a bug that is happening for us as well. We use SB1 OS 31.

If your html stays inside SB1 userdrive folder then it should work fine.
Best option is to use HTML/JS/CSS inside your sb1 app and call your IIS resources using RESTFul services.

Vinothini B
Spritle Software

M Marcel Pertile

SOLVED!

The sui.apps.js file expects a parameter from the webpage when it loads… and if you do not pass the parameter this message pops on the screen

   /*     * When we start application, we start a countdown for the app to load,     * if the app loads, we receive a hiAcceped message and remove the timer,     * otherwise, create a notification to inform the user, and give him two chices: Wait and Quit      */    app.loadTimeoutHandler = function() {  var notificationMessage = 'Application ' + app.name + ' is busy or not responding!';  if(!sui.apps.signal){   notificationMessage = 'Application ' + app.name + ' cannot load due to lost connectivity!';   }    sys.fn.notify({             type: sys.notifications.system,             priority: sys.priority.high,             title: 'System Message',             message: notificationMessage,             buttons: ['Wait', 'Quit'],             actions: [function() {                 if(app.loadTimeout){      clearTimeout(app.loadTimeout);      delete app.loadTimeout;        app.loadTimeout = window.setTimeout(app.loadTimeoutHandler, config.waitForResponseTimeout);     }             }, function() {     clearTimeout(app.loadTimeout);     delete app.loadTimeout;     var id = app.id;     sys.mi.kill(id);          sui.apps.startedApps[id] = null;     delete sui.apps.startedApps[id];
     sys.apps.running[id] = null;     delete sys.apps.running[id];
                 sui.apps.showLauncher();             }]     });    };    app.loadTimeout = window.setTimeout(app.loadTimeoutHandler, config.waitForResponseTimeout);

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