See device utilization across site locations to know which sites have the most and/or least device utilizations. Need to see a specific date range? Simply select the day, month or a custom range. This API highlights the number of In Operation devices, the number of fully utilized devices, and the maximum utilization percent of devices by site and device model.

Full utilized memory is a common cause of application and device crashes. Identify average and maximum memory levels at the mobile computer or site levels.  Know the percentage of impacted devices with storage memory at capacity against active devices to make better operational decisions. Memory utilization percentage ranges:

• Normal: less than 15% of devices impacted on the site
• Warning: 15% - 24% of devices impacted on the site
• Critical: 25% and above devices impacted on the site

Identify printer issues through alerts and alert types, along with user behavior or process issues. The default threshold for alerts is 30 minutes, but users may set this to the value they prefer.

Printer alerts include:

• Cutter Jammed
• Head Cold
• Head Element Bad
• Head Open
• Head Too Hot
• Paper Out
• Ribbon Out
• Supply Too Hot
• Cold start

Proactively identify and address issues that before they impact your mobile computers or printers based on historical data to optimize device health and availability. Category insight reports display historical data such as issue details, actionable suggestions, number of sites and devices impacted to make better informed decisions and reduce device repairs.

Identify sites and mobile computers with high levels of RAM usage exceeding thresholds. Any device’s memory that is utilized more than 90% in a given hour is considered a high RAM event. Tolerances for impacted devices include:

• Normal: less than 15% of devices impacted on the site
• Warning: 15% - 24% of devices impacted on the site
• Critical: 25% and above devices impacted on the site

Manage and monitor mobile computer and printer battery level across sites, device model and individual devices during selected time frames to ensure and maintain productivity and inventory. Easily identify issues with battery charging to monitor inappropriate charging behaviors or if there is an issue with the charger/cradle.

Manage and identify mobile computers and printers with abnormally high battery discharge potentially signifying bad batteries or application issues. Easily identify the average battery discharge rate across sites, device model and individual devices to help prevent battery depletion that may impact site operations.