Hi, I have a customer who is using terminal server running a SAP application. They will use our mc55A and mc65 to remote desktop to this server. They need to port the function keys 1-12 from the…

I have a customer that is looking to launch the VPN and Dial-up connections "only" on their MC9596 device. They do not want to bring up the Connections Icon because they want to limit what the users…

Date: 2/16/2012 9:30am Case Number: 2489362 Model Number: MC55A0 BSP 41 This TA has been investigating random lockup issues for a long time .. I have submitted previous emscript logs from this TA…

I have a customer that just migrated from MC95 BSP 27 to BSP 41.  They have noticed that the Windows volume level with BSP 41 is noticeably less on this version than BSP 27.  They have the…

Hi all, My customer is transferrng files to/from devices for service purposes with MC65 and they need to have Mass storage mode even after restart.Is there any setting to have it on MC65…

1) 2/16/12 12:55pm 2) 4hrs 3) ET1 4) Initial Release 5) 2552942 "Device authentication is a mandatory feature of Bluetooth while link encryption is optional" from the user guide…

1) Time/Date - 10:00am 2/21/2012 2) Response time - 4 hours 3) Product- MC55A0 4) OS Version - BSP41 5) Clarify Case # - 2538511 Description of Problem: Unit is running but it displays a…

Is there a way to clear a password set on an ES400 other than doing a clean boot and reloading the firmware from an SD card? I have a customer who terminated an employee but the employee had set a…

does any one know if we have an internal web-site to upgrade our existing copies of LP?   I checked the external link which is for customer evals at  http://www.onepointwireless.com/…

Customer's WLAN security uses PEAP The Fusion settings in their MC55/65 have the ability to force the user to log back onto the network after a suspend/resume. The ET1s don't seem to have the…