1) Time/Date 1:27pm 7/10/12 2) Response time 4hr 3) Product ET1 4) OS Version 02.61.1371 5) Clarify Case # 2634580 Customer is trying to connect an RS507 to his ET1 - is this supported? I…

Does anyone have any experience with their customers using CA SiteMinder for Web Access/Security Login for their customer web apps? My customer is using SIteMinder as a font end to their web apps…

1) 6/25/12 2) 4HR 3) ET1 4) RevB 5) 2627377 Customer is inquiring about whether or not we have anything that could allow a developer to use usb products, such as an SDK, in the efforts of…

The short: I would like to install MRC to another location - notably \Program Files\ rather than \Application\ The long: I've built my own OSUpdate package 'gold image' including application…

Team, Customer is going to install MS3204 on the conveyor which is 15 meters far from the host PC so they're looking for RS232 extender. They tried rs232-to-Ethernet adapter - it works fine with…

Dear Field Support team, Please find attached the 07/09/2012 ENC known SPR issue list.  Again this is a bi-weekly communication is to proactively inform the field of the current issues that have…

Hi folks, my customer is asking me to rotate the screen of the MK500 of 90°.......someone has faced on similar request? Any suggestion will be appreciates. Alberto.

Hi team I was told by both customer and partner that there’s a mobile feature (SCRI) in release8 (R8) phones that can “update the network that UE is no longer on active PS mode (DCH), and request to…

Hi team I am looking for information on KT -155148-01R 19” rack mounting bracket. Any pictures? Dimensions of the bracket? thanks ken

1) July 11th, 2012 2) 3 days 3) MC3190 4) WM6.5 BSP 41 5) 2619237 Customer is experiencing intermittent lockups on their units. They captured the lockup with eMscript and sent the files…