1) Time/Date 11/11/2008 2) Response time 4 hour 3) Product MC9090 4) OS Version CE & WM 5) Clarify Case #1773111, 1773123 Needs to confirm the max decibel (DB) for the speaker…

Hi Please let me clarify AP load balancing behavior.Now we have 2*RFS6000. (I believe RFS7000 is same.) 1) AP adoption with Active/Active2*RFS are configured with Active/Active, but preference ID is…

I have a customer that does not trust their users (fair call) and is using AppCentre to control what applications they have access to. They do not want to give the user access to the phone, and their…

CASE# 1772327 Customer is using a MC9090 BSP21. The customer says that the device was sent in for service and it came back with BSP43. Due to software requirments the customer needs to be at BSP21.…

Does anyone have a pre-written script that will test an SD card in a terminal? I need to test SD card on the MC9060K and MC9090K for a customer. They would like the terminal to do a read/write to an…

The 802.11n technology offers great potential and enables high speed applications that may transform end-user mobility experience and change the way people work and communicate. It gives a big boost…

Can AP7131 use High Gain antennas and shut off MIMO (for MESH backhaul)? Customer wants to have small pockets of coverage a fair way apart and use high gain directional antennas for MESH link…

Attached are the SymScript logs from the customer's device/cradle/modem setup. It does not appear that the MemMaps were captured while SymScript was running I ran CE Remote Memory tool as well, and…

Customer is having issues with their MC70 BSP 43 device slowing down and occassionally locking up.  I have reviewed the Symscript logs for this customer, but have found nothing glaring as far as…

My customer has an issue with the MC50 Windows Mobile 5.0 where the MSR 5000 will not work.  Running the EMDK for C or EMDK For .Net 2.0 Samples results in an error in both MSRSamp2 and…